SolidSnake
GetRef Initiate
I'm impossible to forget but I'm hard to remember...
Posts: 12
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Post by SolidSnake on Jan 26, 2013 7:49:46 GMT -5
Hello there, my GetRef username is SOLIDSNAKE and I'm facing an issue with my upgrading and credits purchasing process.
Yesterday I went ahead and purchased golden membership for a month's duration. The PayPal details for this purchase is :
Jan 25, 2013 01:29:40 PST Transaction ID: 06X94369HL6669218
Since all payments are handled manually, 2 minutes later I also purchased 2 packs of credits for $10 expecting to get these after my account gets upgraded. (2 x 25 credits)
PayPal Details :
Jan 25, 2013 01:31:47 PST Transaction ID: 5HN55525N6446580U
But unfortunately there was a mistake in the order these services were assigned to my account. Now I received only (2 x 20) 40 credits and afterwards my account golden which is kind of defeating the purpose of my upgrade. Could you please resolve my issue and kindly add those 10 credits I was supposed to receive in the order I executed the transactions.
I've been working with GetRef for many years and it's one of my favourite advertising platforms, and also as you can see in my affiliate stats, I happily promote it around in sites. I hope my issue gets resolved.
Thanks in advance!
Best Regards, SolidSnake
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Post by jacki14 on Jan 27, 2013 8:46:49 GMT -5
You'll need to contact Jay directly at GetRef@hotmail.com. I don't know how often he reads the forum any more.
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SolidSnake
GetRef Initiate
I'm impossible to forget but I'm hard to remember...
Posts: 12
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Post by SolidSnake on Jan 28, 2013 8:13:33 GMT -5
You'll need to contact Jay directly at GetRef@hotmail.com. I don't know how often he reads the forum any more. That's kinda bad cause I've sent an email there 1 day before I made the post in the forum.. Has he been active lately?
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Post by jacki14 on Jan 28, 2013 8:45:17 GMT -5
No, he has not. As a member of GetRef, it would be good if you told him what you think of that.
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Post by GetRef.com on Feb 6, 2013 11:21:43 GMT -5
Paypal payments are not handled manually. They are automatic. I have been watching the paypal payments carefully and they have all been posted. If you have not recieved yours then there is a problem, I will look at it.
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SolidSnake
GetRef Initiate
I'm impossible to forget but I'm hard to remember...
Posts: 12
|
Post by SolidSnake on Feb 19, 2013 13:59:56 GMT -5
It's not like I didn't receive them.. but I received them in the wrong order causing me to lose on credits..
As I thoroughly explain in my initial post I purchased golden and then credits (in order to get 25), but got 20 credits firstly and then my account got golden.. so I missed up on credits.
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