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Post by shemfreedom on Aug 18, 2011 10:57:38 GMT -5
Yesterday paid or 3 months gold using regular paypal, however I still have not been upgraded. Help?
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Post by ohustle on Aug 19, 2011 10:34:26 GMT -5
Im still waiting as well...to me the process is taking too long.
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Post by shemfreedom on Aug 19, 2011 18:38:44 GMT -5
I know, it's not good. Even beginning to smell scam.
If any staff bother to read this, I want a full refund then i'm out of here, otherwise i'll raise a complaint with paypal.
Thanks.
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Post by jacki14 on Aug 19, 2011 18:59:58 GMT -5
shemfreedom, there are no refunds on GetRef. It is not a scam. Was yours a "regular" PayPal transaction or a "check"? If you bothered to read the first post in this forum section, you will see that some types of payment have to be processed manually, by one single solitary human being.
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Post by shemfreedom on Aug 19, 2011 19:51:46 GMT -5
Yesterday paid or 3 months gold using regular paypal
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Post by ohustle on Aug 20, 2011 0:27:57 GMT -5
Ok this is taking too long...i dont really know if i want to continue with this service...processes should be instant...you guys never stated that process would take a few days for a regular paypal transaction...this makes me not want to continue using your services!
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Post by asse91 on Aug 20, 2011 11:18:55 GMT -5
I am still waiting for my credits I purchased!!!
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Post by GetRef.com on Aug 22, 2011 11:50:06 GMT -5
Again sorry guys, paypal is usually instant, however paypal sometimes fails at sending notifications. It's not that there is a problem with GetRef, it's that paypal fails to send notifications to me sometimes, and the payments don't get processed. Taken care of, I'll watch it closely for a bit to make sure its working. Jay
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Post by jacki14 on Aug 22, 2011 17:30:50 GMT -5
Asking whether there is a problem is so much more pleasant than immediately launching into accusations, too, and more likely to result in a positive outcome for everyone.
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