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Post by serpentlove on May 14, 2012 14:11:23 GMT -5
How do I get hold of a staff member? I have an issue and would not rather not put it out in "public".
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Post by jacki14 on May 14, 2012 18:02:32 GMT -5
Write to Jay at GetRef@hotmail.com. Just be aware that if your request is to undo a transaction, refund your money or ban someone, his answer is going to be no.
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Post by aamdiv on May 14, 2012 23:25:50 GMT -5
Jacki14 - i think you can be considered staff member too
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Post by jacki14 on May 15, 2012 7:02:54 GMT -5
Moderators cannot do anything on the main site. We are here to answer questions in public so that everyone can learn from them. If the original poster wants to send a private message to me, the link is at the top of the page -- lots of people find it.
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Post by aamdiv on May 15, 2012 11:10:01 GMT -5
this is exactly what i meant - i know (and everybody should) that forum moderators can not do anything about main site (except for teaching how to use it properly) but in a mater of question which is not wanted to be discussed publicly any user can contact any of moderators privately. if that is indeed the mater that only site owner can handle - user will be directed there
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Post by GetRef.com on May 17, 2012 23:35:18 GMT -5
My email addy correctly above is getref@hotmail.com. Thanks, Jay
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Post by serpentlove on May 18, 2012 10:37:34 GMT -5
Thanks Jay; sending an email now.
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Post by serpentlove on May 18, 2012 10:38:50 GMT -5
Nevermind.
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Post by lastivka1995 on May 27, 2012 14:13:39 GMT -5
I have signed up for a new program last week ( jillsclickcorner) and I earned credits for it. However, today my own program became invisible for other members and I got a system msg as under: Your programs ARE NOT visible by other members There are two ways to make your programs visible to other members, you can purchase a GOLD MEMBERSHIP of GetRef.com, or EARN at least 1 credit every 3 months by joining another members program in order for others to see your user programs in the earn page. Only credits earned by joining a program count.
Can anyone explain why my program became invisible if just last week I have joined another member program?
THANK YOU FOR YOUR HELP.
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Post by GetRef.com on May 27, 2012 15:12:45 GMT -5
This was changed as of today May 27th 2012, if you are a gold member, your programs will always be visible to other members.
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Post by jacki14 on May 27, 2012 15:38:54 GMT -5
Did you receive credit for joining or is the transaction still pending?
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Post by lastivka1995 on May 28, 2012 14:05:49 GMT -5
Yes, I received a credit for joining a week ago.
I want to thank admin.for their help, seems it was an error in the system and it's solved today. My program is visible to other members.
Thanks!
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